Refund Policy
Refund & Return Policy - VibeCheckLab
At VibeCheckLab, we stand behind the quality of our products. Because our items are custom-made and printed to order through our premium flexible manufacturing network, we do not accept returns or exchanges for reasons such as choosing the wrong size, color, or buyer's remorse.
1. Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or if you received the wrong item (wrong size/design sent by our mistake), please contact us within 15 days of delivery at vibechecklab@Outlook.com with clear photos of the issue. We will arrange a free replacement or a full refund for you.
If your item arrives damaged, defective, or if you received the wrong item (wrong size/design sent by our mistake), please contact us within 15 days of delivery at vibechecklab@Outlook.com with clear photos of the issue. We will arrange a free replacement or a full refund for you.
2. Return Time Frame
For any eligible returns or claims approved by our support team, you must initiate the request within 15 days from the date you received your item.
For any eligible returns or claims approved by our support team, you must initiate the request within 15 days from the date you received your item.
3. Return Shipping & Fees
- Customer Responsibility: Except for cases involving damaged, defective, or incorrect items sent by our mistake, customers will be responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
- No Restocking Fees: We do not charge any additional restocking fees or return handling fees.
4. Contact Us
If you have any questions regarding your order or our policy, please feel free to reach out to our customer support team at vibechecklab@Outlook.com.
If you have any questions regarding your order or our policy, please feel free to reach out to our customer support team at vibechecklab@Outlook.com.